Customer Experience Expert

What it takes

  • You’re a natural — you have a passion for connecting with people.
  • You listen with care — the ability to empathize with people is essential.
  • You are solutions driven — you’re a pro at problem solving and acting proactively/quickly.

We are obsessed with creating unforgettable customer experiences.

Typical “customer service” departments focus on solving customer complaints after they arise. We have the opposite approach; At SNIPH, we are the best part of our customer’s day, because we value our relationships with our clients more than anything. There is only one rule in our Relationship department; “Never say no”. In this role, you will always find a way to please the customer. Our relationship team builds long lasting rapport with our customers, and really serves as the strong foundation for the entire company.

 

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